What are the characteristics of a good program manager?
A good program manager should have strong leadership and communication skills, as well as the ability to think strategically and manage teams. They should also be organised, analytical, and detail-oriented. They should have a strong understanding of their organisation's technology and processes, and they should be adept at risk management and budgeting.
Additionally, an effective program manager needs to have good negotiation and decision-making skills and have mastery of a range of project and analytical tools such as process mapping, facilitation skills, scenario anaysis, and brainstorming.