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Online Exam

ITIL Foundation exam online

ITIL Foundation online exam only.

Secure your ITIL qualifications with our dedicated online exam. Includes access to our ITIL Foundation training material, ensuring you’re well-prepared to excel.

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ITIL Foundation includes

The ITIL Foundation exam only option includes:

  • 7-day access to our ITIL Foundation self-study course
  • A digital copy of the official TSO ITIL 4 Handbook
  • ITIL Foundation exam voucher
  • ITIL Foundation certificate (on successfully passing the exam)
  • ITIL Foundation exam preparation
  • Sample ITIL Foundation exams (included in ITIL Foundation self-study course access)
  • Professional CV writing service with 1 year free update
  • 1 month free subscription to the Business Learning Library (BLL)™.
ITIL Foundation - exam

Exam

ITIL Foundation exam

The ITIL Foundation exam is as follows.

  • Style: Multiple-choice
  • Questions: 40
  • Pass mark: 65% (26/40)
  • Duration: 60 minutes
  • Materials allowed: Closed-book
  • Prerequisites: None
  • Results: Same day.

Infographic

ITIL 4 Foundation exam infographic.

ITIL exam FAQs

Can I book an ITIL Foundation exam only?

Yes. Candidates who already hold an ITIL v3 Foundation qualification or are experienced ITSM practitioners may want to forgo training and proceed immediately to the ITIL Foundation exam. When you choose to book your ITIL Foundation exam through us, we will give you 7-days’ access to our online Foundation course free of charge.

Can I take the ITIL Foundation exam online?

Yes. Wherever you are located, UK or overseas, you can sit an ITIL Foundation exam online. The only requirement is a stable internet connection, a computer, and a web cam. You can book an exam with as little as 24 hours’ notice.

Do I need ITIL Foundation training for my exam?

There are no prerequisites for the exam. But accredited ITIL Foundation training is strongly recommended.

Do you have sample ITIL Foundation exam questions or a mock exam?

Yes. We provide one free full-length practice ITIL Foundation exam as part of our ITIL Foundation online course. This is available online and provides detailed feedback for each question.

I already have ITIL v3 Foundation. What should I do?

If you already hold the ITIL v3 Foundation certificate, it is recommended that you sit the ITIL 4 Foundation exam. ITIL v4 revises much of what was core to ITIL v3, and adds many important aspects not covered by ITIL v3.

What is an ITIL Foundation exam?

The ITIL Foundation exam is a test of your basic knowledge of the ITIL framework. When you pass this exam, you will become ITIL certified at Foundation level. This certificate is the first step towards a professional ITSM (Information Technology System Management) career.

What should I do if I fail my ITIL Foundation exam?

Candidates who fail their ITIL Foundation exam may retake it. There is no limit to the number of times a candidate may re-sit the exam.

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